Phone +234.811-111-1296 or visit

Empower yourself to expand your role and opportunities. Achieve real and quantifiable returns by building a high level of interpersonal, planning and problem solving skills.


Duration: 3 Days

Lagos Venue

106 Apapa Road beside
Zenith Bank Lagos.

Fee: N75, 000. VAT Incl.

4 - 5 participants: 5% discount
More than 6 ppl: 10% discount

Class Session

9:00am – 4:00pm daily.
(In plant training available upon request)
WEEKDAY CLASSES June Wed 8 – Fri 10

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Course Overview:

In this course we will share techniques for effective sales. We understand that an effective sales starts with finely honed communication skills, the course begins with communication and listening skills, and then explores the application of sales traits in everyday life—an ideal primer for making deals in business settings.

This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.

Topics include:

  • Becoming acclimated to selling
  • Understanding common sales terminology
  • QualityHoning communication skills
  • Conveying passion and thoughts
  • Listening actively
  • Winning the confidence of others
  • Asking for referrals
  • Making cold calls
  • Setting realistic sales targets and achieving them
  • Keeping good sales records

1. Introduction

  • Welcome
  • Understanding why people buy
  • Defining the range of sales transactions
  • Defining the sales process
  • Exploring common sales terminology
  • Some key things to know about sales

2. Onboarding in Your First Sales Job

  • Some homework while you're training
  • Working in a team
  • Learning from your company's top stars
  • Building integrity

3. Communication Skills in Sales

  • Selling in everyday life
  • Sharpening your listening skills
  • Developing clarity with others
  • Getting your point across
  • Sales presentation essentials
  • Exploring protocols for email and written communications
  • Keeping good notes

4. Prospecting and Qualifying

  • Defining your audience
  • Making effective cold calls
  • Turning prospects into customers
  • Understanding the power of referrals.

5. Completing the Sales Cycle

  • Exploring techniques for setting up appointments by phone and in person.
  • Defining needs and creating value.
  • Clarifying roles, timing, budget, and decision making.
  • Asking for and getting the sale

6. Measuring and Assessing Your Progress

  • Setting realistic targets and achieving them
  • Understanding team quotas and dynamics
  • Exploring sample record keeping and lead retention systems
  • Acting on your metrics

7. Let's Practice - Role Plays & Presentations

  • A sample face-to-face sales exchange for consumer sales
  • A sample phone call for consumer sales
  • A sample face-to-face sales exchange for business sales
  • A sample phone call for business sales

8. Conclusion

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